FlexDaddy » Adobe

Adobe\Macromedia dot com become one

Andrew Spaulding — Mon, 01 May 2006 02:43:02 +0000

“Day Next” as we like to call it, is the code name for the integration of adobe.com and macromedia.com, and if you take a look at either of those url’s you’ll notice that this massive task is well underway. You may notice that not all pages are available in the updated template, but the goal of Day Next was to integrate the top level pages and house everything under the one domain.

The Developer Center (aka devnet) on the other hand has taken a rather large hit with the integration, bringing with it a more unified approach to finding product knowledge, articles, samples etc. You’ll find some interesting information about the re-design and where to find some of your common pages in this article, “Day Next” comes to the Developer Center.

Enjoy!

Adobe Sydney Enterprise Support Engineer employment opportunity

Andrew Spaulding — Tue, 11 Apr 2006 04:47:29 +0000

We’ve got an opening for a Enterprise Support Engineer based in Sydney, Australia. Read below for more information. If this tickles your fancy then send an email to andrew.spaulding[at]adobe[dot]com

Asia Pacific Enterprise Support Engineer

Position Summary:

As a member of our Asia Pacific Enterprise & Developer Customer Care organization, you will provide technical support services on a wide range of Adobe server technologies servicing mission-critical, e-business solutions. Your responsibilities include providing first-line and second-line support to customers and partners. They include activities such as handling phone and web incidents, customer and case documentation in our CRM, troubleshooting and isolating technical problems, finding resolution and workarounds, escalating potential product bugs and testing their fixes to our North American escalations team. You may need to reproduce client environments, reproduce problems or go onsite to assist with resolution of issues related to system integration, performance optimization, security and product upgrade. You also will assist the Customer Care management team in managing our enterprise support partners. Some travel may be part of your responsibilities.

Knowledge & Skills:

You have the ability to work in a fast-paced environment where you can adjust efficiently to changing priorities. You have strong troubleshooting and analytical skills to determine the root cause of issues and identify valid solutions. You are sensitive to the financial, technical and other areas of risks related to your recommendations. You are focused and detailed oriented but you know when to seek help from others. You have excellent verbal and written communication skills to detail problems in both technical and business terms. You are diligent when making a decision and you can easily justify your actions. You know how to adjust your communication approach based on the message and audience you are delivering to. You strive to identify areas of improvements and work proactively to minimize issues. You are accessible, approachable and involved in your work environment. You are a self-learner and like to be challenged technically. You have experience working with customers in Asia Pacific and are familiar with business etiquette and practices in Asia Pacific countries.

You have at least five years experience in the software industry, working in a technical team where you developed your skills while performing various functions such as: being a subject-matter-expert in developing solutions, testing solutions, resolving technical issues; building technical environments, communicating with customers (both orally and in writing), setting and managing customer expectations; working efficiently in a matrix environment where you had to assume various roles and engage with various levels of management.

You have a Bachelor of Computer Science or Engineering or equivalent work experience.

Work experience in the following is a requirement:

Technical knowledge of JSP’s, Servlets, Java Script, Java, .NET, XSLT and XML schemas
Technical knowledge of J2EE application servers (Websphere, JBOSS, Web Logic)
Technical knowledge of UNIX (AIX, LINUX, HP-UX, OS/400)
Technical knowledge of Networking (TCP/IP, various Network)

Knowledge of Documentum Webtop, Filenet, or IBM Content Manager is a definite asset.

Fluency in Korean and/or Mandarin is a plus.

Occasional travel to customer sites may be required.

Carrying a cell phone/pager and providing 24/7 emergency support may be required.

Position is based in Sydney, Australia serving customers in Australia, New Zealand, Singapore, Hong Kong, Korea, China, and Taiwan.

My take on MAX 2005

Andrew Spaulding — Sun, 23 Oct 2005 02:28:11 +0000

I thought it was about time that I too did a wrap on MAX 2005. So here goes …

What an experience! Having only been in the industry for 2 years since graduation, I never really understood the scale of such an event. With approximately 3000 attendees, this made for one massive Macromedia party … er umm, I mean a great forum for learning and discussion :-p

My main focus for the conference was to attend as many ZMZ (Zorn-Mistral-Zaphod) sessions as I could squeeze in. Starting with Steven Webster and Alistair McLeod‘s session on Flex Frameworks, there was a certain buzz in the air, you could almost hear the crowd chanting “Flex, Flex, Flex …”. Moving on to Next Generation Flash Player with Gary Grossman I could then understand the hard work that has been put in to make the current and future release Flash Players the best ever. The future of the Flash Platform is looking very exciting!

My favourite session was Next Generation Flex: Data Services presented by the all powerful Christophe Coenraets. The wow factor was there, as well as the ease of use and minimal coding involved. The Flex data services engineering team have really earnt their bread here. The new publish/subscribe messaging service, data synchronization, and local persistence for offline data access will really open the doors for new categories of Rich Internet Applications.

Without getting into too much detail on the sessions I attented, I’m sure most of you read MXNA and have a pretty good understanding af what happended over the 4 days.

Of most importance to me, especially being a new employee with Macromedia, was the opportunity to meet so many of the great staff and engineers, and of course to meet the customers who make the products what they are today. JD offers a great thankyou over at his blog.

As for post conference, download the Flex Builder 2 Alpha at Macromedia Labs and join in your local and online community. There is an abundance of information available but be sure to check out the Flexcoders Mailing List.

Was great to meet you all! Keep up the good work

Adobe and Macromedia

Andrew Spaulding — Mon, 18 Apr 2005 10:25:45 +0000

I’m sure by now many of you may have heard or read about this, but nonetheless – here goes …

This morning Macromedia and Adobe announced their merger plans, however this has not occurred yet as there are formal processes that are still yet to be met/completed.

Macromedia and Adobe have put up a site with some further information and there is more information available in a Macromedia press release.

Mike Chambers has posted a Macromedian’s view on the merger at his blog.

This is definitely some interesting news! BIG news!